Tia Toppin - Client Experience Associate

Tia Toppin

Tia believes that adding a little positivity to someone’s day can have a lasting impact. As Client Experience Associate, she creates a seamless, welcoming experience for every client, ensuring each interaction reflects Morton Brown Family Wealth’s commitment to putting people first. Whether greeting clients, coordinating schedules, or supporting the team behind the scenes, Tia approaches every detail with care, intention, and a genuine desire to help others feel welcomed, valued, and at ease.

Tia believes people do their best work when they’re doing something they truly enjoy, and she’s grateful to be part of a team where she can continue learning while making a meaningful difference for others.

For Tia, exceptional service is built on the little things. She enjoys anticipating needs, solving problems before they become obstacles, and creating an environment where clients and teammates feel supported. Motivated by a love of learning and meaningful connection, she’s excited to continue growing alongside a team that shares those same values.

“Every client deserves to feel welcomed, appreciated, and genuinely cared for from the moment they walk through our doors.”

TIA TOPPIN

Before joining Morton Brown Family Wealth, Tia built her career in hospitality and customer experience, where she developed a passion for creating memorable interactions and delivering service with intention. From leading front desk operations to improving internal processes, she learned the value of thoughtful communication, organization, and making every interaction feel personal.

Outside of the office, Tia enjoys baking elaborate desserts, discovering new restaurants and recipes, and getting lost in a good book. She’s also working towards becoming a stronger swimmer in preparation for future snorkeling adventures. A lifelong music lover, she never passes up the chance to grab the microphone at karaoke, where her song choices often surprise her friends.

EDUCATION & CERTIFICATIONS

  • East Stroudsburg University, B.A. in Communications & Public Relations